A well-thought-out SAP UX strategy integrates business processes, user roles and system architecture to deliver a consistent, user-friendly and scalable experience.
Design thinking is the methodological foundation for user-centred implementation, while SAP Fiori/SAP UI5 is the technical and design standard.
We support companies in adopting a user-centric approach to SAP applications, making systematic UX decisions and implementing them consistently across the SAP landscape in accordance with clear UX principles. We also help them to optimise their landscape sustainably based on a reliable, jointly developed strategy.
User- and role-based analysis
Design thinking as a structured problem-solving approach
Use case definition & prioritisation
Prototypes & wireframes (Fiori-compliant)
SAP Fiori as the UX standard
Fiori Elements vs. Freestyle UI5
Consistent app patterns & navigation concepts
UX guidelines & design systems
Development of Fiori & UI5 apps
Customisation and extension of standard apps
Technically clean integration (S/4, BTP)
UX tests, usability reviews, quality assurance
A successful SAP UX is not created by rigid principles, but rather by conscious strategic decisions.
The key question is how user needs, SAP standards and existing system realities can be brought into alignment with one another. In practice, three basic strategy patterns have become established.
Consistent alignment with the SAP standard
The Fiori First approach establishes SAP Fiori as the primary user experience (UX) standard. Existing processes and applications are adapted to Fiori patterns where appropriate, ensuring consistency, maintainability and future-proofing.
This approach is suitable when:
An S/4HANA greenfield approach is pursued
Standard processes dominate
The focus is on long-term maintainability and upgradeability
Gradual modernisation of existing landscapes
At Fiori Last, Fiori is used specifically where it brings real added value. Existing applications are not replaced across the board, but modernised according to priority.
Suitable if:
extensive brownfield landscapes exist
many individual applications are available
modernisation must be carried out step by step
UX as a starting point – technology as a means
User First consistently focuses on users, their tasks and pain points. The UX strategy is derived from real-life usage scenarios and then aligned with SAP standards and technical architecture.
Suitable if:
Complex role and process landscapes exist
Efficiency, acceptance and productivity are critical
UX is understood as a business lever
For an SAP UX strategy to be effective, it must be implemented in a technically consistent, scalable and sustainable manner.
SAP Fiori acts as a binding interaction standard within the SAP architecture.
Our development services adhere to clear UX guidelines and are consistently aligned with clean core principles, modern system architecture, and sustainable operation.
We develop SAP Fiori applications in line with your UX strategy and based on clear roles, processes and use cases.
Not every requirement can be met by standard apps. It is therefore crucial to choose the right extension approach.
Good UX does not end with go-live. Sustainable SAP UX solutions require continuous optimisation and clean operation.
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