Privacy Policy

1. Privacy Policy at a glance

General notes

The following notices provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find the contact details of the website operator in the section “Information about the responsible party” in this data protection declaration.

How do we collect your data?

On the one hand, your data is collected by you providing it to us. This can be, for example, data that you enter in a contact form.

Other data is collected automatically or after your consent when you visit the website by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances.

Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time with regard to this and other questions on the subject of data protection.

Third-party analytics and tools

When visiting this website, your browsing behavior may be statistically evaluated. This is done primarily with so-called analytics programs. Detailed information about these analytics programs can be found in the following privacy policy.


2. Hosting und Content Delivery Networks (CDN)

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact data, names, website access data and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

We use the following hoster:

DigitalOcean, LLC

101 Avenue of the Americas, 10th Floor

New York 10013

U.S.A.

Our hosting is managed by Cloudways:

Cloudways Ltd.

52 Springvale, Pope Pius XII Street, Mosta MST2653,

Malta

Conclusion of a data processing agreement

To ensure data protection-compliant processing, we have concluded a data processing agreement with our hoster.#


Cloudflare

This website uses services provided by Cloudflare, Inc. located at 101 Townsend St, San Francisco, CA 94107, USA. This website uses Cloudflare as a content delivery network and as a proxy for all requests. This means that each visit to our website is routed through Cloudflare’s servers and may be processed there. The data associated with your visit to our website is also transmitted to Cloudflare. This is necessary so that your browser request can be processed successfully.

For this purpose, Cloudfare processes the following personal data, among others:

  • the browser type/version,
  • the operating system used,
  • the referrer URL (the previously visited page),
  • the IP address,
  • the time of the server request

Cookies

Depending on the server location, this data is also transferred to the USA. We have concluded a data processing agreement with Cloudflare. Cloudflare is certified under the EU-US data protection agreement and thus obliged to comply with EU data protection requirements.

You can find Cloudflare’s privacy policy at https://www.cloudflare.com/privacypolicy/.

The data processing is based on Art. 6 para. 1 lit. f DSGVO. The use is based on our legitimate interests, i.e. interest in a secure and efficient provision, analysis and improvement of our web offerings.


3. General notes and mandatory information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidential and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected.

Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

Note on the responsible party

The responsible party for data processing on this website is:

QUANTO Solutions GmbH

Am Wallgraben 100

70565 Stuttgart

E-Mail: [email protected]

Phone: +49 711 8825 9372

Data protection officer required by law

We have appointed a data protection officer for our company.

Lawyer: Isabel Ledig, Gutenbergstraße 77a, 70197 Stuttgart

E-Mail: [email protected]

www.her-legal-desk.com

You can reach our data protection officer on 0174 3576549

Storage duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

Note on data transfer to the USA

Among other things, tools from companies based in the USA are integrated on our website. If these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country in the sense of EU data protection law. US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this.

It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

Your rights regarding your data

Revoking your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 Par. 1 LIT. E OR F OF THE GDPR

YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR

SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; 

THIS ALSO APPLIES TO A PROFILING BASED ON THESE PROVISIONS.

PLEASE REFER TO THIS PRIVACY POLICY FOR THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED.

 IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA 

UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING

WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING,

YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING.

THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT ADVERTISING.

 IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION ACCORDING TO ART. 21 Par. 2 GDPR).


Right of appeal to the competent supervisory authority

In the event of breaches of the GDPR, data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is without prejudice to other administrative or judicial remedies.

The supervisory authority responsible for Baden-Württemberg is:

The State Commissioner for Data Protection and Freedom of Information

www.baden-wuerttemberg.datenschutz.de

Königstraße 10a

70173 Stuttgart 

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.

Right to restrict processing

You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.

If the processing of your personal data happened/is happening unlawfully, you may request the restriction of data processing instead of deleting your data.

If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.

If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Objection to advertising Emails

The use of contact data published within the framework of the imprint obligation to send advertising and information materials not expressly requested is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.


4. Data collection on this website

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser’s address bar. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Cookies

Our website uses so-called “cookies”. Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device.

Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). Such cookies can be used to evaluate user behavior or display advertising.

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos).

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to store cookies has been requested, the cookies in question are stored exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited.

If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately within the framework of this data protection declaration and, if necessary, request your consent.

Cookie consent with Borlabs Cookie

Our website uses the cookie consent technology of Borlabs Cookie to obtain your consent to the storage of certain cookies in your browser and to document this in accordance with data protection law. The provider of this technology is Borlabs – Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg (hereinafter Borlabs).

When you enter our website, a Borlabs cookie is stored in your browser, which stores the consents you have given or the revocation of these consents. This data is not shared with the Borlabs cookie provider.

The collected data will be stored until you request us to delete it or delete the Borlabs cookie yourself, or until the purpose for storing the data no longer applies. Mandatory legal retention periods remain unaffected. Details on the data processing of Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The use of Borlabs cookie consent technology takes place in order to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 p. 1 lit. c GDPR.

 

Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.

These are:

Browser type and version

Operating system

Referrer URL

Host name of the accessing computer

Time of the server request

IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.

Contact form

If you send us inquiries via the contact form, your data from the inquiry form including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this was requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.

Request by email, phone or fax

If you contact us by email, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this was requested.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.


5. Social Media

Social media plugins with Shariff

Social media plugins are used on this website (e.g. Facebook, Twitter, Instagram, XING, LinkedIn).

You can usually recognize the plugins by the respective social media logos. To ensure data protection on this website, we only use these plugins together with the so-called “Shariff” solution. This application prevents the plugins integrated on this website from transmitting data to the respective provider when you first enter the page.

Only when you activate the respective plugin by clicking the associated button, a direct connection to the provider’s server is established (consent). As soon as you activate the plugin, the respective provider receives the information that you have visited this website with your IP address.

If you are logged into your respective social media account (e.g. Facebook) at the same time, the respective provider can assign your visit to this website to your user account.

Activating the plugin constitutes consent within the meaning of Art. 6 (1) lit. a GDPR. You can revoke this consent at any time with effect for the future.

 

Facebook Plugins (Like & Share Button)

Plugins of the social network Facebook are integrated on this website. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transferred to the USA and other third countries.

You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on this website. You can find an overview of the Facebook plugins here:

https://developers.facebook.com/docs/plugins/?locale=de_DE.

When you visit this website, a direct connection between your browser and the Facebook server is established via the plugin. Facebook thereby receives the information that you have visited this website with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of this website on your Facebook profile. This allows Facebook to associate your visit to this website with your user account. We would like to point out that we, as the provider of just our own website, have no knowledge of the content of the transmitted data or its use by Facebook. You can find more information on this in Facebook’s privacy policy at:

https://de-de.facebook.com/privacy/explanation.

If you do not want Facebook to be able to associate your visit to this website with your Facebook user account, please log out of your Facebook user account.

The use of Facebook plugins is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in ensuring the greatest possible visibility on social media. Insofar as a corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time. Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. You can find the text of the agreement at:

https://www.facebook.com/legal/controller_addendum .

According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of the Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://www.facebook.com/legal/EU_data_transfer_addendum,

https://de-de.facebook.com/help/566994660333381 and

https://www.facebook.com/policy.php.

 

Twitter Plugin

Functions of the Twitter service are integrated on this website. These functions are offered by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transferred to Twitter. We would like to point out that we, as the provider of our website, have no knowledge of the content of the transmitted data or its use by Twitter. For more information, please refer to the privacy policy of Twitter at:

https://twitter.com/de/privacy.

The use of the Twitter plugin is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in ensuring the greatest possible visibility on social media. If a corresponding consent has been requested, the processing is based exclusively on Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://gdpr.twitter.com/en/controller-to-controller-transfers.html.

You can change your privacy settings on Twitter in the account settings at

https://twitter.com/account/settings

 

LinkedIn Plugin

This website uses functions of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time you access a page of this website that contains functions of LinkedIn, a connection to servers of LinkedIn is established. LinkedIn is informed that you have visited this website with your IP address. If you click the “Recommend Button” of LinkedIn and are logged into your account at LinkedIn, it is possible for LinkedIn to assign your visit to this website to you and your user account. We point out that we as the provider of our website have no knowledge of the content of the transmitted data and its use by LinkedIn. The use of the LinkedIn plugin is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in ensuring the greatest possible visibility in social media. If a corresponding consent has been requested, the processing is based exclusively on Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://www.linkedin.com/help/linkedin/answer/62538/datenubertragung-aus-der-eu-dem-ewr-und-derschweiz?lang=de

For more information, please see LinkedIn’s privacy policy at:

https://www.linkedin.com/legal/privacy-policy.

 

XING Plugin

This website uses functions of the XING network. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany.

Each time one of our pages containing XING functions is accessed, a connection to XING servers is established. As far as we are aware, no personal data is stored. In particular, no IP addresses are stored or usage behavior evaluated. The storage and analysis of the data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in ensuring the greatest possible visibility on social media. If a corresponding consent was requested, the processing is based exclusively on Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

For more information on data protection and the XING Share button, please read XING’s privacy policy at:

https://www.xing.com/app/share?op=data_protection .


6. Analytics tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, duration of visits, operating systems used and origin of the users. This data may be summarized by Google in a profile that is assigned to the respective user or their end device. Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there. The usage of this analytics tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to store cookies), the processing is based exclusively on Art. 6 (1) a GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link:

https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on how Google Analytics handles user data, please see Google’s privacy policy:

https://support.google.com/analytics/answer/6004245?hl=de.

Data Processing

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Storage duration

Data stored by Google at user and event level that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. Details on this can be found at the following link:

https://support.google.com/analytics/answer/7667196?hl=de

Hubspot

We use the services of the software manufacturer HubSpot. HubSpot is a software company from the USA with a branch in Ireland (HubSpot European Headquarters, Ground Floor, Two Dockland Central, Guild Street, Dublin 1, Ireland).

HubSpot is a service platform. The service used is an integrated software solution that allows us to manage customer data and cover various aspects of our online marketing. This includes, among other things, the analysis of landing pages and reporting. In the process, so-called “web beacons” are used and cookies are stored on the end device used by you.

For example, the following personal data may be collected:

  • IP address,
  • Geographical location,
  • Browser type,
  • Visit Duration,
  • pages viewed.

 

The collected information as well as the content of our website is stored on servers of our software partner HubSpot Ireland. We use HubSpot to analyze the use of our website. This enables us to continuously optimize our website and make it more user-friendly. We also use information to determine which of our company’s services are of interest to customers and newsletter subscribers and to contact them for advertising purposes. In addition, we use the analysis to optimize our website for you.

However, we only use your IP address in a shortened version. This means that the IP address of the visitor is shortened by HubSpot within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a HubSpot server in the USA and shortened there.

The cookies have a usual lifetime of 13 months. In addition, we delete the personal data collected via HubSpot as soon as the purpose for which it was collected has been achieved, unless the deletion conflicts with legal retention periods.

The information generated by the cookie about the use of the online offer by the user may also be transmitted to a Google server in the U.S. and stored there.

The data processing is based on your consent according to Art. 6 para. 1 lit. a DS-GVO, provided that you have given your consent via our banner. You can revoke your consent at any time. To do so, please click on the button at the bottom of this page and apply the appropriate settings via our banner. The transfer to a third country takes place on the basis of Art. 49 para. 1 lit. a DS-GVO.

For more information about how HubSpot works, see the HubSpot Inc. privacy policy.

Hotjar

This website uses Hotjar. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com).

Hotjar is a tool used to analyze your user behavior on our website. Hotjar allows us to record your mouse movements, scrolling movements and clicks, among other things. Hotjar can also determine how long you have remained with the mouse pointer on a particular spot. From this information, Hotjar creates so-called heat maps, which can be used to determine which website areas are viewed preferentially by the website visitor.

Furthermore, we can determine how long you stayed on a page and when you left it. We can also determine at which point you abandoned your input in a contact form (so-called conversion funnels).

In addition, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the website operator’s web offerings.

Hotjar uses cookies. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our offer more user-friendly, effective and secure. In particular, these cookies allow us to determine whether our website has been visited with a specific end device or whether the functions of Hotjar have been deactivated for the browser in question. Hotjar cookies remain on your terminal device until you delete them.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited.

The use of Hotjar and the storage of Hotjar cookies is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising.

Deactivating Hotjar

If you wish to deactivate the data collection by Hotjar, click on the following link and follow the instructions there: https://www.hotjar.com/opt-out

Please note that disabling Hotjar must be done separately for each browser or device.

For more information about Hotjar and the data it collects, please see Hotjar’s privacy policy at the following link: https://www.hotjar.com/privacy

Contract on order processing

We have entered into an order processing contract with Hotjar to implement the strict European data protection regulations.


7. Audio and video conferencing

Data processing

Among other tools, we use online conferencing tools to communicate with our customers. The tools we use in detail are listed below. If you communicate with us via video or audio conference via the Internet, your personal data will be collected and processed by us and the provider of the respective conference tool.

The conference tools collect all data that you provide/enter to use the tools (e-mail address and/or your telephone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context information” in connection with the communication process (metadata). Furthermore, the provider of the tool processes all technical data required to handle the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection. If content is exchanged, uploaded or otherwise made available within the tool, this is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/ instant messages, voicemails uploaded photos and videos, files, whiteboards and other information shared while using the service.

Please note that we do not have full influence on the data processing operations of the tools used. Our options are largely determined by the corporate policy of the respective provider. For further information on data processing by the conference tools, please refer to the privacy policies of the respective tools used, which we have listed below.

Purpose and legal basis

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 p. 1 lit. b GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Insofar as consent has been requested, the tools in question are used on the basis of this consent; consent can be revoked at any time with effect for the future.

Storage duration

The data collected directly by us via the video and conference tools is deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory legal retention periods remain unaffected. We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Conference tools used

We use the following conferencing tools:

Microsoft Teams

The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. For details on data processing, see the Microsoft Teams privacy policy:

https://privacy.microsoft.com/de-de/privacystatement .

Data Processing Agreement

We have concluded a data processing agreement with the Microsoft Teams provider and fully implement the strict requirements of the German data protection authorities when using Microsoft Teams.


8. Own Services

Supplementary data protection information for our customers/prospects/service providers and comparable groups of persons

Data that we process in the context of the initiation and execution of contracts

We process personal data of our customers, interested parties, service providers and partners that we receive directly in the course of our business relationship. If we have received data from you, we generally process it only for the purposes for which we received or collected it.

As a rule, we process the following categories of data from you:

– Name, first name

– Address and / or company address

– Telecommunications data

– Email address

– Company

– professional function and/or position

– if applicable, bank details / credit card number / other payment details

– if applicable, data on the history of the business relationship

In the course of the business initiation phase and during the business relationship, in particular through personal, telephone or written contacts, initiated by you or by one of our employees, further personal data is generated, e.g. information on contact method, date, occasion and result; (electronic) copies of correspondence and information on participation in direct marketing measures.

On the other hand, we process personal data that we have permissibly obtained from publicly accessible sources (e.g. commercial and association registers, press, media, Internet) and are allowed to process.

Data processing for other purposes can only be considered if the legal requirements pursuant to Art. 6 (4) of the GDPR are met. We will, of course, comply with any information obligations pursuant to Art. 13 (3) GDPR and Art. 14 (4) GDPR in this case.

Legal bases according to which we process your data

On the basis of your consent (Art. 6 para. 1 lit. a) GDPR)

We process personal data for one or more specific purposes if you have given us consent to do so. If personal data is processed on the basis of your consent, you have the right to revoke your consent at any time with effect for the future.

Data processing for the fulfillment of contracts (Art. 6 para. 1 lit. b) GDPR)

We process personal data for the fulfillment of contracts. The fulfillment of contracts includes, for example, the conclusion, execution and reversal of a contract. In addition, we process personal data that is required for the performance of pre-contractual measures, such as the initiation of a contract, and which is carried out at your request.

Data processing due to a legal obligation (Art. 6 para. 1 lit. c) GDPR)

Like any company, we must comply with retention obligations and other documentation requirements, this may also affect documents containing personal information. Insofar as we process data for these purposes, the processing is based on a legal obligation.

Data processing on the basis of a balance of interests (Art. 6 para. 1 lit. f) GDPR)

If we process data on the basis of a balance of interests, you as the data subject have the right to object to the processing of personal data, taking into account the requirements of Art. 21 GDPR. As far as the specific purpose allows, we process your data pseudonymized or anonymized.

Further legal bases result from the requirements of commercial law and tax law.

Other recipients of your data

Transfer to data processors within the scope of Art. 28 GDPR

Data processors used by us (Art. 28 GDPR), in particular in the area of IT services, process your data for us in accordance with instructions. If we commission service providers to perform our tasks, we always observe the provisions of data protection law; in particular, data is only passed on after conclusion of contracts for order processing.

For the execution of a contractual relationship

Disclosure due to a legal obligation

If it is necessary for the execution of the contract with you, we will pass on your data to banks or shipping service providers, for example.

In the event of a legal or official obligation, we will pass on your data to public bodies or institutions (authorities, e.g. in the context of a criminal prosecution).

Other entities, insofar as you have given us consent

In the event of explicit consent, we will also pass on your data to other bodies. However, this is done within the limits of a verifiable consent by you.

 General information on deletion periods for personal data

Principle of purpose limitation and compliance with statutory retention periods

We process the data as long as this is necessary for the respective purpose. As far as necessary, we process your personal data for the duration of our business relationship, which also includes the initiation and execution of a contract.

In addition, like any company, we are obliged to comply with the statutory retention periods, for example the periods under commercial and tax law. Insofar as statutory retention obligations exist, the personal data in question will be stored for the duration of the retention obligation. The storage period is also based on the statutory limitation periods, which, for example, according to §§ 195 et seq. of the German Civil Code (BGB), are generally three years, but in certain cases can be up to thirty years. After the retention period has expired, a check is made to determine whether there is a further need for processing. If there is no longer a need, the data is deleted.

Specific example

Insofar as you provide us with your contact details, for example by email, telephone or by handing over your business card, we store this data on the basis of Art. 6 (1) lit. b GDPR on the basis of pre-contractual measures and in the legitimate interest (Art. 6 (1) lit. f GDPR) of smooth and targeted communication. Insofar as no legal transaction is concluded, we will delete your data if you request us to do so or if no further contact takes place within a period of three years. If you enter into a legal transaction with us (Art. 6 para. 1 lit b GDPR), we store your data for ten years until the expiry of the requirements under commercial and tax law. After this period, we will check whether we can delete the data and, if necessary, we will delete it.

Emails and business letters

We archive all our email traffic for ten years. If you write us an e-mail, your data and the entire email content are stored accordingly for 10 years. Most e-mails count as business letters; in addition, e-mails may contain information relevant under tax law. In our opinion, the effort to check every single email in this respect is not in proportion to the benefit and the interests of the sender that are worthy of protection. However, you can of course request deletion at any time and we will carry out a case-by-case check and inform you of the result. This may lead to deletion or restriction of processing, depending on the content of the correspondence.

Revocation of your consent

Insofar as we process your data on the basis of your consent (Art. 6 para. 1 lit. a GDPR), we will delete it after your revocation. Unless there are legitimate interests against a complete deletion. For example, we generally retain a declaration of consent for up to three years after receipt of your revocation in the legitimate interest (Art. 6 (1) (f) GDPR). We retain consent exclusively under restriction of processing in order to be able to defend ourselves in the event of a dispute.

Legal or contractual obligation to provide personal data

The provision of personal data is regularly required for the initiation, conclusion, execution and reversal of a contract. In the event that you do not provide the required personal data, we are not able to conclude and fulfill a contract with you.

Transfer to a third country

As a matter of principle, your personal data will be processed by us in data centers in the Federal Republic of Germany or the European Union. A transfer to a third country is only possible if you have given us your consent or we have concluded a contract for commissioned processing in accordance with Art. 28 GDPR, taking into account appropriate guarantees or other suitable safeguards.

With regard to the processing of data of our customers, interested parties, service providers and comparable groups of persons, the data subject rights listed under “3.” apply accordingly to them.


Supplementary data protection information for our job applicants

Handling of job applicant data

We offer you the opportunity to apply for jobs at our company (e.g. by e-mail or post). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that the collection, processing and use of your data will be carried out in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.

Scope and purpose of data collection

If you send us an application, we will process your associated personal data (e.g. contact and communication data, application documents, notes taken during interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is Section 26 BDSG under German law (initiation of an employment relationship), Article 6 (1) (b) GDPR (general contract initiation) and – if you have given your consent – Article 6 (1) (a) GDPR. The consent can be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in processing your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of Section 26 BDSG and Art. 6 (1) lit. b GDPR for the purpose of implementing an employment relationship.

Data retention period

If we are unable to make you a job offer, if you reject a job offer, or if you withdraw your application, we reserve the right to retain the data you have provided on the basis of our legitimate interests (Art. 6 Para. 1 lit. f GDPR) for up to 4 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. This storage serves in particular as evidence in the event of a legal dispute. If it is apparent that the data will be required after the 4-month period has expired (e.g. due to an impending or pending legal dispute), the data will not be deleted until the purpose for continued storage no longer applies.

A longer storage can also take place if you have given a corresponding consent (Art. 6 para. 1 lit. a GDPR) or if legal storage obligations oppose the deletion.

Inclusion in the applicant pool

If we don’t offer you a job, it may be possible to include you in our applicant pool. In the event of inclusion, all documents and details from the application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.

Inclusion in the applicant pool takes place exclusively on the basis of your express consent (Art. 6 para. 1 lit. a GDPR). The provision of consent is voluntary and is not related to the current application process. You can revoke your consent at any time. In this case, the data will be irrevocably deleted from the applicant pool, unless there are legal reasons for retention.

The data from the applicant pool will be irrevocably deleted no later than 12 months after consent has been given.

With regard to the processing of data of our applicants, the data subject rights listed under “3.” apply to them accordingly.